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Quorim Process
The Quorim process is a tried and true formula that has been developed, tested, refined and improved over half a century and is now available specifically for IT training center owners.

The process is a multi-dimensional, integrated design that includes the following components

Intimacy - Group Size of 10-14 This size group has been shown to be the optimal size for maximum productivity. It is large enough to provide a wide range of experience, diversity of views and meaningful discussion, yet small enough to provide ample opportunity for focused participation and feedback.

Non-competing Companies – By ensuring that no competitive situations exist with group companies, participants can freely share sensitive information without fear of compromising this information with competitors.

Mutual Confidentiality – Each member is bound to keep group proceedings fully confidential. This ensures that sensitive information can be openly shared in a proactive problem solving environment with confidence.

Group Process – Within each group there develops a sense of community, trust and process that in and of itself becomes a powerful component of each Quorim group.

Accountability – Group members hold each other accountable for commitments made within the group. This friendly peer pressure aids in creating follow through and in making commitments real.

Education – From time to time meetings will include a presentation from an industry expert on a topic of mutual interest and concern. Topics may be of a technical nature, but are more often of a business or management nature.

Friendships – Many times deep and lasting friendships are forged within the groups.

Peer Review and Mentoring – Peer review takes place in a number of ways. Through the Focused Executive exercise, through addressing critical situations and informally during breaks or even between meetings.

Focused Executive – The concept of the Focused Executive is for each participant to have the opportunity to present their company to the group as a comprehensive entity. Also known as the “hot seat”, this process forces the participant to define the company in terms of technology deployment, personnel, policies, goals, budget, strategies, philosophy, relationships with other departments, strategic relationships and partnerships and any other dimension deemed appropriate. The executive also identifies a significant area of concern and the group members provide feedback, brainstorm solutions, share experiences, identify resources and help formulate a solution and a course of action.

Problem Sollving – Group members have an opportunity to identify and present a critical situation to the group for a possible solution. Critical situations are time sensitive and of a serious nature. They can involve any aspect of business operations including technical, personnel, fiscal, operational or political.

Great Idea – In the Great Idea each executive puts a designated fee into a kitty and submits their great idea to the group. The group votes on the best idea and the winner takes the kitty. This is a fantastic way to reward thinking creatively and coming up with ideas for solving business problems, creating additional revenue opportunity or saving money.

Generalized Sharing - While it sounds trite, sharing experiences with a product, a vendor, a consultant, a partner or a company can provide huge savings in not going through a process that is potentially fraught with problems. Tapping into the collective experience of the group is a huge benefit.

As in most processes, the whole is greater than the sum of the parts. Inevitably there is an “ah ha” moment in each meeting where participants recognizes some breakthrough idea, concept or solution that has the potential to change their life, business or even their industry.

 

Financial Review

Financial Review

The Financial Review is a critical component to the overall Quorim experience. Each executive submits quarterly financial information to the group facilitator who compiles the data into a comprehensive workbook showing comparative financial information company to company and also quarter to quarter. This comprehensive review allow each company to track not only their own financial performance but also their performance relative to the group.

Each quarterly submission is done using a standardized structure allowing line-by-line comparisons of both raw numbers and also percentages.

 

Educational Component

Educational Component

Many meetings will include an educational component. This is a formal presentation on a business topic of interest by a member of the group with specific expertise, an industry expert or a business consultant. While most presentations will be of a business nature, it is possible that technology issues might be addressed if there is consensus that such an issue would be of value to the group. These are not sales or marketing presentations, but rather substantive business issues. Examples might be personnel issues, legal issues, career issues, sales and marketing or financial issues. They could also be skill based presentations on topics such as negotiation, evaluation, strategic thinking, writing, etc. The members of the group are active participants in the design of these programs and the recruitment of specialists.

Focused Executive

Focused Executive

The Focused Executive (or Hot Seat as it has become known by those who have participated in this experience" is a segment where a member makes a formal presentation to the group outlining the nature of their company, the focus and projects of IT and the major issues that are being dealt with. It normally includes the definition and presentation of a critical issue that the executive desires the groups feedback and the formation of potential solutions. In this exercise, the members of Quorim function as members of an outside board of directors. Each member has the opportunity to ask tough questions designed to understand the business and to uncover specific weaknesses. More importantly each board member then has the opportunity to provide the top 2-3 specific recommendations which have the potential to have the maximum impact on the Focused Executive's business.

Special Projects & Great Idea

Special Projects and Great Idea

Special Projects are identified by the group as something important to focus time and energy toward solving. They can be best practices, new products ideas, business research or any number of other things. The idea of the special project is to bring to bear the collective resources, energy and expertise of the group in developing innovative and creative solutions toward solving.

The Great Idea Exchange is an opportunity to come up with a idea that other members of the group can use to increase revenue, decrease expense or create competitive advantage. Each member presents their idea and then the group votes for the best. Each member puts in $50 to the pot and the winner takes the pot.

Round Table

Round Table Discussion

The Round Table Discussion is a time set aside to deal with issues of the day. They could involve any aspect of the business and can be either highly tactical or very strategic. Each member with a round table item makes a presentation to the group defining the issue, the business impact and provides any supporting information necessary. The entire group will then spend time focusing on clarifying issues, providing feedback, crafting potential solutions and helping to define a solution or a course of action. When there are critical issues that arise, the group not only provides immediate feedback and ideas, but there is future accountability that the group expects and follows through by getting updates at future meetings.